Terms & Conditions

Bookings and Payments

• 3% Credit card surcharge applies – no extra fees for debit cards
• A deposit must be paid at the time of booking of at least 25% to secure your place
• The balance is payable at least 1 month before the commencement of the course
• All bookings made less than 1 month before must be paid in full at the time of booking
• All documents sent out including Par-Q and Fitness Questionnaires must be completed and sent back at least 2 weeks prior to the commencement of the course

Cancellations

• Any cancellations or changing of chosen course date must be notified by telephone and confirmed in writing as soon as is reasonably possible. Any cancellation or changing of course date will be subject to the following charges
• Less than 4 weeks’ notice you will forfeit 100% of the course fee
• 4-6 weeks’ notice 75% of the course fee will be forfeited
• 6-8 weeks’ notice 50% of the course fee will be forfeited
• More than 8 weeks’ notice then 25% of the course fee will be forfeited
• All the above also apply for bereavement, injury, illness or death
• For these reasons we recommend you taking out your own insurance to cover our fees in such an event
• If the client fails to arrive for the course on the first day no refund will be given under any exception
• Should you leave during the course no refund will be given under any exception
• We reserve the right to cancel or postpone any course but will always endeavour to fulfil our commitments. In this event a full refund or alternative date will be offered

Responsibilities of the Client

• The client is responsible for their own personal medical requirements, clothing and footwear for the duration of the course
• The client is responsible for informing us of any medical conditions and using their own judgement when deciding to take part in the activities we offer. Failure to inform us of medical conditions may result in the client being withdrawn from certain activities on the day
• If we feel you are unable to perform an activity we reserve the right to stop and no refund will be offered if you have failed to advise us of any health conditions.
• The client must accept that attending any of our activities involves some risk, these risks incorporate a broad range and the client recognises those risks include personal injury. By attending this course the client agrees to assume these risks and to release and discharge us and any of it employees or sub contractors from any and all claims.